2022 Gartner®
Buyer’s Guide for Identity Proofing
Buyer’s Guide for Identity Proofing
On our website, we use cookies to collect technical information. In particular, we process the IP address of your location to personalize the content of the site.
Cookie Policy rulesThis cookie policy of Regula website describe the terms and conditions of cookie use on Regula websites (regulaforensics.com, api.regulaforensics.com, faceapi.regulaforensics.com, explore.regula.app, support.regulaforensics.com), explain the objectives of cookie use, as well as the right of the users to choose the way of the use of cookies that conforms to their requirements.
Cookies - small text files that are stored by a web browser (for instance, Internet Explorer, Firefox, Chrome and others) in user settings (on the computer, smartphone, tablet), when the user visits the website. This allows to identify the browser or store information and settings on the browser. Thus, the use of cookies enables the website to store individual settings of the user, recognise the user and appropriately react with the purpose of improving the experience of website use. Usually cookies do not contain any information that could identify the user, but your personal information may be linked to the information obtained or stored by cookies. The user may refuse to use or limit the use of cookies, but the refusal to use the cookies prevents the user from comprehensive use of the full functionality of the website. The cookies differ depending on their functions and the objectives of their use. The websites of Regula company use mandatory, functionality, analytical and targeted (advertising) cookies.
These cookies are required to enable the user to freely visit and review the website and use the options offered by the website, namely, to receive information on the products provided by Regula. These cookies identify the device of the user, while preserving the anonymity of the user. These cookies do not collect or process information. Without the use of these cookies, the website cannot comprehensively perform its functions, for instance, providing the user with the required information, ensuring the performance of the services requested from the e-store, connection to the profile or processing of orders. These cookies are stored on the device of the user until the moment, when the browser is closed.
Thanks to functionality cookies, the website remembers the settings selected by the user and their preferences, for instance, the selected region and country, which increases the ease of use of the website. These cookies are stored on the device of the user constantly.
Statistical cookies summarise information on the habits of website use, most frequently visited sections, preferred content that the user selects, while visiting the website. The received information is analysed in order to determine the interests of the user, as well as in order to improve the functionality and convenience of website use. The statistical cookies identify only the device of the user, preserving the anonymity of the user. In certain cases, instead of the owner of the website, some analytical cookies are managed by a third party - data processing operator, for instance Google Adwords at the commission of the website owner and only to serve the objectives defined by the owner.
Targeted (advertising) cookies are used to summarise information on websites visited by the users. This allows to offer the services offered by our company or our partners that the particular user is interested in to the respective user, as well as to forward offers that conform to the interests of particular users to the respective users. Usually these cookies are placed by third parties, for instance, Google Adwords pursuant to the permission of the website owner and in accordance with the indicated objectives. The targeted cookies are usually stored on the device of the user constantly.
Google Analytics software is used to ensure the functionality of the website of Regula. Information on your website using habits received by means of these cookie files is sent to Google servers abroad, and therefore it may be stored outside Latvia or the European Union. This information may be stored, for instance, in the territory of the USA.
In accordance with Terms and Conditions of Google Inc. service provision and Terms and Conditions of Google Analytics service provision, Google will use this information for the assessment of website use and in order to draw up reports on the activity of the visitors of Regula websites. You may refuse to use the cookies of Google Analytics by downloading and installing Google Analytics Opt-out Browser Add-on plug-in.
For more detail on Google Analytics tools, operation, as well as provision of data protection and confidentiality, follow this link.
Regula uses integrated customer support system Zendesk to track, prioritise and implement tickets received by customer support service. This enables concentration of all support operations in a single center, as a result of which, the communication with customers is unobstructed, personalised and efficient.
To read more information on tools, operations, as well as data protection and privacy of Zendesk, follow this link. For terms and conditions of Zendesk cookie processing click here.
Regula uses cookies to improve the experience of use of our websites and portals, namely:
Information stored within a cookie is not used to identify you as a natural person.
Unless specified otherwise, cookies are stored until they implement the assigned functions. After the implementation of the respective function, the cookies are deleted. For more detail, see tables 1 - 4.
When you enter our website, a notification with the information that the website uses cookies is displayed by the website. You may give your consent or withdraw your consent to use cookies of a certain group by placing or removing the sign «Ö» next to the cookies of the respective group. You may change the choice you have made at any time - there is a link “Cookie Settings” at the bottom of the homepage. By clicking on “Save Changes” you confirm that you have read the Terms and Conditions of the use of cookies, including information on cookies and the purposes of their use, as well as that you confirm the selected options regarding the particular types of cookies. The security settings of any Internet browser allow to limit the use of cookies or turn off cookies. Nevertheless, keep in mind that full functionality of the operation of the website will be impossible, if you decide to turn off mandatory cookies.
To learn more about us and how we process your personal data, read our Privacy Policy or contact us bye-mail privacy@regula.lv.
Cookies www.regulaforensics.com
| Category | Name | Provider | Purpose | Validity | Type |
| Necessary | test_cookie | doubleclick.net | Used to check if the user's browser supports cookies. | 1 day | HTTP |
| bscookie | linkedin.com | This cookie is used to identify the visitor through an application. This allows the visitor to login to a website through their LinkedIn application for example. | 1 year | HTTP | |
| li_gc | linkedin.com | Stores the user's cookie consent state for the current domain | 179 days | HTTP | |
| CookieConsent | regulaforensics.com | Stores the user's cookie consent state for the current domain | 1 year | HTTP | |
| cookietest | regulaforensics.com | This cookie is used to determine if the visitor has accepted the cookie consent box. | Session | HTTP | |
| XSRF-TOKEN | regulaforensics.com | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. | 1 day | HTTP | |
| Preferences | lang | ads.linkedin.com | Remembers the user's selected language version of a website | Session | HTTP |
| lang | linkedin.com | Necessary for maintaining language-settings across subpages on the website. | Session | HTTP | |
| lidc | linkedin.com | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 1 day | HTTP | |
| intercom.intercom-state-# | regulaforensics.com | Remembers whether the user has minimized or closed chat-box or pop-up messages on the website. | Persistent | HTML | |
| intercom-id-# | regulaforensics.com | Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. | 270 days | HTTP | |
| intercom-session-# | regulaforensics.com | Sets a specific ID for the user which ensures the integrity of the website’s chat function. | 6 days | HTTP | |
| Statistics | c.gif | c.clarity.ms | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | Session | Pixel |
| CLID | clarity.ms | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 year | HTTP | |
| collect | google-analytics.com | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Session | Pixel | |
| AnalyticsSyncHistory | linkedin.com | Used in connection with data-synchronization with third-party analysis service. | 29 days | HTTP | |
| __utmz | regulaforensics.com | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. | Session | HTTP | |
| _clck | regulaforensics.com | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 year | HTTP | |
| _clsk | regulaforensics.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | 1 day | HTTP | |
| _cltk | regulaforensics.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | HTML | |
| _ga | regulaforensics.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 399 days | HTTP | |
| _ga_# | regulaforensics.com | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 399 days | HTTP | |
| _gat | regulaforensics.com | Used by Google Analytics to throttle request rate | 1 day | HTTP | |
| _gid | regulaforensics.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP | |
| ln_or | regulaforensics.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | 1 day | HTTP | |
| https://#.#/ | tr.lfeeder.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | Pixel | |
| Marketing | SRM_B | bing.com | Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. | 1 year | HTTP |
| ANONCHK | c.clarity.ms | Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. | 1 day | HTTP | |
| SM | c.clarity.ms | Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. | Session | HTTP | |
| MUID | clarity.ms | Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. | 1 year | HTTP | |
| pagead/landing | doubleclick.net | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel | |
| ads/ga-audiences | google.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Session | Pixel | |
| pagead/landing | google.com | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel | |
| bcookie | linkedin.com | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 year | HTTP | |
| UserMatchHistory | linkedin.com | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. | 29 days | HTTP | |
| _/ad/75aa344edeef4dbfa3b3dd7cb5f40e6f/pixel | q.quora.com | Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. | Session | Pixel | |
| _fbp | regulaforensics.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP | |
| _gcl_au | regulaforensics.com | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP | |
| _lfa | regulaforensics.com | Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. | 399 days | HTTP | |
| _lfa | regulaforensics.com | Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. | Persistent | HTML | |
| _lfa_expiry | regulaforensics.com | Contains the expiry-date for the cookie with corresponding name. | Persistent | HTML | |
| _lfa_test_cookie_stored | regulaforensics.com | Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. | 1 day | HTTP | |
| initialTrafficSource | regulaforensics.com | Registers how the user has reached the website to enable pay-out of referral commission fees to partners. | 399 days | HTTP | |
| Unclassified | intercom-device-id-vbmpijy9 | regulaforensics.com | 270 days | HTTP | |
| Unclassified | regula_session | regulaforensics.com | 1 day | HTTP |
Cookies explore.regula.app
| Category | Name | Provider | Purpose | Validity | Type |
| Necessary | test_cookie | doubleclick.net | Used to check if the user's browser supports cookies. | 1 day | HTTP |
| CookieConsent | explore.regula.app | Stores the user's cookie consent state for the current domain | 1 year | HTTP | |
| cookietest | explore.regula.app | This cookie is used to determine if the visitor has accepted the cookie consent box. | Session | HTTP | |
| li_gc | linkedin.com | Stores the user's cookie consent state for the current domain | 179 days | HTTP | |
| Preferences | lang | ads.linkedin.com | Remembers the user's selected language version of a website | Session | HTTP |
| intercom.intercom-state-# | explore.regula.app | Remembers whether the user has minimized or closed chat-box or pop-up messages on the website. | Persistent | HTML | |
| intercom-id-# | explore.regula.app | Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. | 270 days | HTTP | |
| intercom-session-# | explore.regula.app | Sets a specific ID for the user which ensures the integrity of the website’s chat function. | 6 days | HTTP | |
| Statistics | c.gif | c.clarity.ms | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | Session | Pixel |
| CLID | clarity.ms | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 year | HTTP | |
| __vw_tab_guid | explore.regula.app | Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. | Session | HTML | |
| _cltk | explore.regula.app | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | HTML | |
| _ga | explore.regula.app | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 399 days | HTTP | |
| _gat | explore.regula.app | Used by Google Analytics to throttle request rate | 1 day | HTTP | |
| _gid | explore.regula.app | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP | |
| ln_or | explore.regula.app | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | 1 day | HTTP | |
| collect | google-analytics.com | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Session | Pixel | |
| __utmz | regula.app | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. | Session | HTTP | |
| _clck | regula.app | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 year | HTTP | |
| _clsk | regula.app | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | 1 day | HTTP | |
| _ga | regula.app | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 399 days | HTTP | |
| _ga_# | regula.app | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 399 days | HTTP | |
| _gat | regula.app | Used by Google Analytics to throttle request rate | 1 day | HTTP | |
| _gid | regula.app | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP | |
| https://#.#/ | tr.lfeeder.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | Pixel | |
| Marketing | MUID | bing.com | Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. | 1 year | HTTP |
| SRM_B | bing.com | Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. | 1 year | HTTP | |
| ANONCHK | c.clarity.ms | Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. | 1 day | HTTP | |
| SM | c.clarity.ms | Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. | Session | HTTP | |
| MUID | clarity.ms | Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. | 1 year | HTTP | |
| IDE | doubleclick.net | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year | HTTP | |
| pagead/landing | doubleclick.net | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel | |
| _lfa | explore.regula.app | Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. | Persistent | HTML | |
| _lfa_expiry | explore.regula.app | Contains the expiry-date for the cookie with corresponding name. | Persistent | HTML | |
| _lfa_test_cookie_stored | explore.regula.app | Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. | 1 day | HTTP | |
| _uetsid | explore.regula.app | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | Persistent | HTML | |
| _uetsid_exp | explore.regula.app | Contains the expiry-date for the cookie with corresponding name. | Persistent | HTML | |
| _uetvid | explore.regula.app | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | Persistent | HTML | |
| _uetvid_exp | explore.regula.app | Contains the expiry-date for the cookie with corresponding name. | Persistent | HTML | |
| ads/ga-audiences | google.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Session | Pixel | |
| pagead/landing | google.com | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel | |
| bcookie | linkedin.com | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 year | HTTP | |
| lidc | linkedin.com | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 day | HTTP | |
| _/ad/75aa344edeef4dbfa3b3dd7cb5f40e6f/pixel | q.quora.com | Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. | Session | Pixel | |
| _fbp | regula.app | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP | |
| _gcl_au | regula.app | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP | |
| _lfa | regula.app | Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. | 399 days | HTTP | |
| _lfa_test_cookie_stored | regula.app | Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. | 1 day | HTTP | |
| _uetsid | regula.app | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | 1 day | HTTP | |
| _uetvid | regula.app | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | 1 year | HTTP | |
| initialTrafficSource | regula.app | Registers how the user has reached the website to enable pay-out of referral commission fees to partners. | 399 days | HTTP | |
| Unclassified | intercom-device-id-vbmpijy9 | explore.regula.app | 270 days | HTTP |
Cookies api.regulaforensics.com
| Category | Name | Provider | Purpose | Validity | Type |
| Necessary | CookieConsent | api.regulaforensics.com | Stores the user's cookie consent state for the current domain | 1 year | HTTP |
| cookietest | api.regulaforensics.com | This cookie is used to determine if the visitor has accepted the cookie consent box. | Session | HTTP | |
| test_cookie | doubleclick.net | Used to check if the user's browser supports cookies. | 1 day | HTTP | |
| li_gc | linkedin.com | Stores the user's cookie consent state for the current domain | 179 days | HTTP | |
| Preferences | lang | ads.linkedin.com | Remembers the user's selected language version of a website | Session | HTTP |
| intercom.intercom-state-# | api.regulaforensics.com | Remembers whether the user has minimized or closed chat-box or pop-up messages on the website. | Persistent | HTML | |
| intercom-id-# | api.regulaforensics.com | Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. | 270 days | HTTP | |
| intercom-session-# | api.regulaforensics.com | Sets a specific ID for the user which ensures the integrity of the website’s chat function. | 6 days | HTTP | |
| Statistics | _cltk | api.regulaforensics.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | HTML |
| _ga | api.regulaforensics.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 399 days | HTTP | |
| _gat | api.regulaforensics.com | Used by Google Analytics to throttle request rate | 1 day | HTTP | |
| _gid | api.regulaforensics.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP | |
| c.gif | c.clarity.ms | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | Session | Pixel | |
| CLID | clarity.ms | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 year | HTTP | |
| collect | google-analytics.com | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Session | Pixel | |
| AnalyticsSyncHistory | linkedin.com | Used in connection with data-synchronization with third-party analysis service. | 29 days | HTTP | |
| __utmz | regulaforensics.com | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. | Session | HTTP | |
| _clck | regulaforensics.com | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 year | HTTP | |
| _clsk | regulaforensics.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | 1 day | HTTP | |
| _ga | regulaforensics.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 399 days | HTTP | |
| _ga_# | regulaforensics.com | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 399 days | HTTP | |
| _gat | regulaforensics.com | Used by Google Analytics to throttle request rate | 1 day | HTTP | |
| _gid | regulaforensics.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP | |
| Marketing | SRM_B | bing.com | Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. | 1 year | HTTP |
| ANONCHK | c.clarity.ms | Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. | 1 day | HTTP | |
| SM | c.clarity.ms | Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. | Session | HTTP | |
| MUID | clarity.ms | Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. | 1 year | HTTP | |
| IDE | doubleclick.net | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year | HTTP | |
| pagead/landing | doubleclick.net | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel | |
| ads/ga-audiences | google.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Session | Pixel | |
| pagead/landing | google.com | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel | |
| bcookie | linkedin.com | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 year | HTTP | |
| bscookie | linkedin.com | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 year | HTTP | |
| lang | linkedin.com | Set by LinkedIn when a web page contains an embedded "Follow us" panel. | Session | HTTP | |
| lidc | linkedin.com | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 day | HTTP | |
| UserMatchHistory | linkedin.com | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. | 29 days | HTTP | |
| _/ad/75aa344edeef4dbfa3b3dd7cb5f40e6f/pixel | q.quora.com | Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. | Session | Pixel | |
| _fbp | regulaforensics.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP | |
| _gcl_au | regulaforensics.com | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP | |
| initialTrafficSource | regulaforensics.com | Registers how the user has reached the website to enable pay-out of referral commission fees to partners. | 399 days | HTTP | |
| Unclassified | HCLBSTICKY | api.regulaforensics.com | Session | HTTP | |
| Unclassified | intercom-device-id-vbmpijy9 | api.regulaforensics.com | 270 days | HTTP | |
| Unclassified | v | api.regulaforensics.com | Persistent | HTML |
Cookies faceapi.regulaforensics.com
| Category | Name | Provider | Purpose | Validity | Type |
| Necessary | test_cookie | doubleclick.net | Used to check if the user's browser supports cookies. | 1 day | HTTP |
| CookieConsent | faceapi.regulaforensics.com | Stores the user's cookie consent state for the current domain | 1 year | HTTP | |
| cookietest | faceapi.regulaforensics.com | This cookie is used to determine if the visitor has accepted the cookie consent box. | Session | HTTP | |
| li_gc | linkedin.com | Stores the user's cookie consent state for the current domain | 179 days | HTTP | |
| Preferences | lang | ads.linkedin.com | Remembers the user's selected language version of a website | Session | HTTP |
| intercom.intercom-state-# | faceapi.regulaforensics.com | Remembers whether the user has minimized or closed chat-box or pop-up messages on the website. | Persistent | HTML | |
| intercom-id-# | faceapi.regulaforensics.com | Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. | 270 days | HTTP | |
| intercom-session-# | faceapi.regulaforensics.com | Sets a specific ID for the user which ensures the integrity of the website’s chat function. | 6 days | HTTP | |
| Statistics | c.gif | c.clarity.ms | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | Session | Pixel |
| CLID | clarity.ms | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 year | HTTP | |
| _cltk | faceapi.regulaforensics.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | HTML | |
| _ga | faceapi.regulaforensics.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 399 days | HTTP | |
| _gat | faceapi.regulaforensics.com | Used by Google Analytics to throttle request rate | 1 day | HTTP | |
| _gid | faceapi.regulaforensics.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP | |
| collect | google-analytics.com | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Session | Pixel | |
| AnalyticsSyncHistory | linkedin.com | Used in connection with data-synchronization with third-party analysis service. | 29 days | HTTP | |
| __utmz | regulaforensics.com | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. | Session | HTTP | |
| _clck | regulaforensics.com | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 year | HTTP | |
| _clsk | regulaforensics.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | 1 day | HTTP | |
| _ga | regulaforensics.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 399 days | HTTP | |
| _ga_# | regulaforensics.com | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 399 days | HTTP | |
| _gat | regulaforensics.com | Used by Google Analytics to throttle request rate | 1 day | HTTP | |
| _gid | regulaforensics.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP | |
| Marketing | SRM_B | bing.com | Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. | 1 year | HTTP |
| ANONCHK | c.clarity.ms | Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. | 1 day | HTTP | |
| SM | c.clarity.ms | Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. | Session | HTTP | |
| MUID | clarity.ms | Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. | 1 year | HTTP | |
| IDE | doubleclick.net | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year | HTTP | |
| pagead/landing | doubleclick.net | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel | |
| ads/ga-audiences | google.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Session | Pixel | |
| pagead/landing | google.com | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel | |
| bcookie | linkedin.com | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 year | HTTP | |
| bscookie | linkedin.com | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 year | HTTP | |
| lang | linkedin.com | "Set by LinkedIn when a web page contains an embedded ""Follow us"" panel." | Session | HTTP | |
| lidc | linkedin.com | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 day | HTTP | |
| UserMatchHistory | linkedin.com | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. | 29 days | HTTP | |
| _/ad/75aa344edeef4dbfa3b3dd7cb5f40e6f/pixel | q.quora.com | Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. | Session | Pixel | |
| _fbp | regulaforensics.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP | |
| _gcl_au | regulaforensics.com | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP | |
| initialTrafficSource | regulaforensics.com | Registers how the user has reached the website to enable pay-out of referral commission fees to partners. | 399 days | HTTP | |
| Unclassified | HCLBSTICKY | faceapi.regulaforensics.com | Session | HTTP | |
| Unclassified | intercom-device-id-vbmpijy9 | faceapi.regulaforensics.com | 270 days | HTTP | |
| Unclassified | v | faceapi.regulaforensics.com | Persistent | HTML |
Cookies support.regulaforensics.com
| Service | Category | Name | Purpose | Validity |
| All products | Essential | _cf_bm | This Cloudflare cookie helps manage incoming traffic that matches criteria associated with bots. If interested to learn more, Cloudflare provides further detail about some of their Cookies on the Cloudflare website here: Understanding the Cloudflare Cookies | 30 minutes |
| _cfruid | Cloudflare cookie used in cases where multiple users are hidden behind the same client IP address. Each user will have a unique cookie to help prevent a case of rate limiting all users if one particular user hits the rate limit threshold. | Session | ||
| _zendesk_session | Stores account ID, route for internal service calls and the cross-site request forgery token. | 8 hours. Session duration is configurable by the Subscriber using the Session Expiration config in Admin Center > Security Settings. Can be anything from 5 minutes to 2 weeks. Default is 8 hours. |
||
| zendesk_thirdparty_test | Used during sign in on hostmapped accounts for cookie-restricted browsers. This is necessary for the workflow described here. | 8 hours Session duration is configurable by the Subscriber using the Session Expiration config in Admin Center > Security Settings. Can be anything from 5 minutes to 2 weeks. Default is 8 hours. |
||
| _zendesk_shared_session | Authentication cookie - set to be anonymous | 8 hours Session duration is configurable by the Subscriber using the Session Expiration config in Admin Center > Security Settings. Can be anything from 5 minutes to 2 weeks. Default is 8 hours. |
||
| _zendesk_authenticated | This is a flag set when a user is authenticated to display the most up to date content. | Session | ||
| cf_chl_prog | Used by Cloudflare for the execution of Javascript or Captcha challenges. These cookies are not used for tracking or beyond the scope of the challenge. | The storage duration is dependent on the End-User’s browser policy. | ||
| cf_clearance | This is a clearance cookie that stores the proof that a Javascript or Captcha challenge has been passed. The purpose of the cookie is to ensure that Captcha or Javascript challenges are no longer issued if the challenge has already been passed. It is required in order to reach the origin server. | The storage duration is dependent on the End-User’s browser policy. | ||
| cf_chl_2 | Used by Cloudflare for the execution of Javascript or Captcha challenges. These cookies are not used for tracking or beyond the scope of the challenge. | The storage duration is dependent on the End-User’s browser policy. | ||
| Help Center Functionality | Analytics | _gat | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their Help Center Functionality. See here to enable or disable these Google Analytics Cookies: Enabling Google Analytics for your Help Center Functionality. |
1 minute |
| _gid | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their Help Center Functionality. | 1 day | ||
| _ga | Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their Help Center Functionality. | 2 years | ||
| Analytics and/or Essential | hc:{user_identifier}:recently_ visited_articles | [LOCAL STORAGE] To help subscribers understand the resources an end-user has attempted in seeking support, this object tracks recently-viewed articles within the Help Center Functionality. | Forever (Local Storage) This Cookie allows Zendesk customers to identify an end-user's recently-viewed articles. If used exclusively by Subscriber for providing customer support purposes, this could be deemed Essential. |
|
| Essential | articleVotes | This is only dropped when anonymous end-users actually vote on articles. It is used to track the fact that an anonymous user has voted on an article, so that they are not repeatedly prompted to vote on an article that they have already voted on nor are they able to submit multiple votes relating to one article. | Forever (Local Storage)/Session (cookie) | |
| _help_center_session | Stores unique session key for Help Center Functionality. | Session | ||
| Functionality | GUIDE_REQUESTS_APP_COLUMN_CONFIG | This cookie is only used in the Request List App. This cookie saves the settings that end-users choose when they configure their own view in the Request List App. It saves which of the available custom values end-users want to filter by and which columns they want to see. | Local storage duration is decided by the browser policy. | |
| Analytics | help_center_data | Stores the text string of an end-user’s search term in the Help Center Functionality. It stores this so that it can check whether a ticket was created after that term was searched. A user identifier is not stored so it is not possible to specify which user completed the search at the time of reporting. | 48 hours | |
| _zdshared_user_session_analytics | Used to track information about visits for analytics purposes. | Persistent cookie, 365 days | ||
| Connect | Essential | ob-{public-api-key} | Connect js snippet | 3 years |
| Ticketing System Functionality | Essential | _zendesk_nps_session | Stores a unique key for a session, for landing page after responding to an NPS survey (if enabled) | Session |
| Sunshine Conversations Web Messenger | Functionality | <integrationId>.appUserId | Stores the appUser ID for the current session. Sunshine Conversations Web Messenger will not drop any Cookies until the widget is initiated by the End-User. If you wish to further control these Cookies using a third-party cookie solution, that is supported. |
Forever |
| <integrationId>.clientId | Unique identifier of the SDK instance | Forever | ||
| <integrationId>.sessionToken | Session token to be used to authenticate requests on behalf of an anonymous user. Session tokens are linked to a client ID (see clientId) | Forever | ||
| lsid | (From Stripe) | Session | ||
| Analytics | cid | (From Stripe) Stripe analytics "client ID" used for service improvement | Session | |
| Preference | ab_disable_remember_me | (From Stripe) | Session | |
| checkout-test-session / checkout-live-session | (From Stripe) Used to power Legacy Checkout's Remember Me function | 1 year | ||
| Web Widget (Classic) | Essential | ZD-zE_oauth | Stores the authentication token once the user has been authenticated.<br>Web Widget (Classic) offers pre-built API functionality for cookie consent; see here: Web Widget (Classic) Cookie Permission in Developer Center. Alternatively, these Cookies respect external cookie bot functionality as well. |
2 hours |
| Functionality | ZD-settings | Stores a hash of settings so that we don't keep sending requests to our backend. | forever | |
| ZD-store | Ensures consistent presentation of the Web Widget (Classic) when an End-User navigates to a new web page. | forever | ||
| ZD-sendApiBlips | Used to reduce the amount of analytics blips that we send in order to help us understand client side API usage. Web Widget (Classic) offers pre-built API functionality for cookie consent; see here: Web Widget (Classic) Cookie Permission in Developer Center. |
The storage duration is dependent on the End-User’s browser policy. | ||
| Web Widget (Classic) and Web Widget | Analytics | ZD-suid | Used to create a sessionId and track analytics events for pages that load a Web Widget on them. | 20 minutes |
| ZD-buid | Used to create a deviceId and track analytics events for pages that load a Web Widget on them. | forever | ||
| Web Widget | Essential | <integrationId>.appUserId | Used to identify the particular End-User that has started the conversation. Web Widget offers pre-built functionality to manage cookie consent: see here. |
Customers can choose to use either localstorage or sessionstorage. Duration is decided by the End-User's browser policy. |
| <integrationId>.clientId | Used to identify the device from which the conversation is initiated. | Customers can choose to use either localstorage or sessionstorage. Duration is decided by the End-User's browser policy. | ||
| <integrationId>.sessionToken | Used to authenticate requests and verify that the End-User is who they say they are. | Customers can choose to use either localstorage or sessionstorage. Duration is decided by the End-User's browser policy. | ||
| Functionality | ZD-widgetOpen | Maintains the open/closed state of the Web Widget across page visits. | Forever | |
| ZD-launcherLabelRemoved | If the end user chooses to dismiss the launcher label, then we store this value to ensure that the message is not displayed again on other pages. | Forever | ||
| Live Chat Functionality | Essential | __zlcmid | Store visitor's machine-id for the Chat widget's authentication Chat Widget offers out-of-the-box cookie consent management, see here: Enabling cookie consent for the Chat widget & Web Widget. Alternatively, these Chat Cookies respect external cookie bot functionality as well. |
1 year |
| __zlcprivacy | Store visitor's decision on CookieLaw | 1 year | ||
| __zlcstore | [Local Storage] Store visitor's account settings locally | Forever | ||
| zte2095 | Used to identify the domain/subdomain the Chat Widget is located on. | Session | ||
| AWSALB | Used to ensure user session remains with the same AWS instance to improve performance and stability. | Session | ||
| AWSALBCORS | Used to ensure user session remains with the same AWS instance to improve performance and stability. | Session | ||
| Functionality | __storejs__ | Used to test if local storage can be written to/read from. | Local storage | |
| Ticketing System Functionality | Essential | _zendesk_cookie | Saves arbitrary preference settings. Two factor authentication features and device tracking will not work without it. | 1 year |
| Voice Functionality | Essential | _zdsession_talk_embeddables_service | Used for load balancing. | Session |